RFH Healthcare is a group of hospitals offering general as well as specialized medical services. The group covers the geographical locations of Ruai, Embakasi and Tala, with immense prospects of growth to other areas of the country in the near future.

We now seek to recruit qualified, dynamic individuals to augment our growth strategy. These new positions will staff our newest 100 bed multi-specialty ultra-modern hospital.

The positions are:

Positions
1. Chief Medical Officer. 
2. Nursing Officers (20 Positions). 
3. Clinical Officers (7 Positions). 
4. Renal Nurse (2 Positions). 
5. Critical Care/ICU Nurse (2 Positions). 
6. Medical Officer (3 Positions). 
7. Care Assistant/ Nurse Aides (20 Positions). 
8. Front Officer/ Receptionist (4 Positions). 
9. Cashier/ Billing Clerk (4 Positions). 
10. Pharmaceutical Technologist (3 Positions). 
11. Medical Laboratory Technologist (3 Positions). 

12. Nursing Officer in Charge (Matron) (1 Position). 
13. Hospital Administrator (1 Position). 
14. Nutritionist (1 Position). 
15. Physiotherapist (1 Position). 
16. Accounts Clerk (1 Position). 
17. Human Resource Officer (1 Position). 
18. Business Development Manager/ Relationship Manager (1 Position).
19.Chief Finance Officer
20.Sales Officer
21.Procurement Officer 

1.Chief Medical Officer (1 position)

As a key member of the executive team of RFH Healthcare Group, the Chief Medical Officer (CMO) reports to the CEO and assumes a strategic role in the overall management of the organization. Responsibilities:

  • Direct and oversee all daily aspects of the clinical functions of the organization.
  • Establish, monitor and improve the standards of care through performance benchmarks and goals.
  • Recommend strategies to enhance clinical performance, effectiveness, efficiencies, productivity and compliance.
  • Develop, implement, monitor and revise clinical policies and procedures, quality initiatives and practice guidelines.
  • Manage 150+ member provider staff, including doctors, dentists, mid-level providers and specialty providers.
  • Oversee utilization review, pay-for-performance programs and provider productivity measurements.
  • Ensure clinical compliance with the necessary clinical guidelines.
  • Develop, oversee and report upon the Quality Assurance / Quality Improvement activities.
  • Develop, oversee and report results of peer review.
  • Coordinate, evaluate and oversee physician specialty panels and clinical referrals.
  • Report on clinical function to the Board of Directors.

Qualifications and Requirements:

  • Doctor of Medicine degree or Licensed Nurse Practitioner with board certification;
  • 10+ years in progressively responsible healthcare leadership roles;
  • Experience with utilization review, quality management and physician practice management; and
  • Advanced management degree is desirable.

Personal Attributes:

  • Demonstrates high level of integrity and dependability.
  • Functions well in a team environment, contributing to and supporting organizational goals and initiatives.
  • Operates effectively as part of an executive team.
  • Possesses excellent verbal and written communication skills, as well as strong problem-solving skills.
  • Exercises sound judgment.

Other Skills & Abilities:

Proficiency with electronic health record systems, general computer applications and Microsoft Office is required. Please apply indicating salary requirement to:

Apply For this position 

 2.Nursing Officers (20 Positions)

Minimum Qualification Level: Diploma

Experience Level: Mid-level

Experience Length: 2 years

Job Description

Primary function is to provide professional nursing services.

This includes but not limited to:

  • Assessing, planning, implementing nursing interventions, and evaluating patients’ outcome
  • Providing proper health care service including Integrated management of Childhood Illnesses (IMCI), immunizations, PMTCT, ante-natal care and delivery, providing health education and counselling to patients/clients and community on identified health needs
  • Referring patients and clients appropriately, easing patients’ admission and initiating discharge process
  • Maintaining records on patients/clients’ health condition and care
  • Ensuring a tidy and safe clinical environment; and collecting and compiling data.

Requirements:

  • Diploma in Community Health Nursing (KRCHN)
  • Should be registered with the Nursing Council of Kenya and in possession of a valid practicing license
  • At least two (2) years working experience in a busy hospital set-up.

Apply For this position 

3.Clinical Officers (7 Positions)

Minimum Qualification Level: Diploma in Clinical Medicine and Surgery

Experience Level: Mid-level

Experience Length: 2 years

Job Description

Primary function for this position is offer quality health care to all patients in the hospital and work closely with the other Medical practitioners.

This includes but not limited to:

  • Taking history, examining, diagnosing, and treating patients’ common ailments at an outpatient or inpatient health facility
  • Implementing Community Health Care activities in liaison with other health workers
  • Guiding and counselling patients on health issues
  • Sensitizing patients and clients on preventive and promotive health
  • Carrying out minor surgical procedures as per training and skill
  • Collecting and compiling clinical data
  • Referring patients and clients to appropriate health facilities.

Requirements:

  • Diploma in Clinical Medicine and Surgery; or Clinical Medicine and Community Health from a recognized institution
  • Registered with the Clinical Officers Council.
  • Able to work with minimal supervision.
  • At least two (2) years (Inclusive of post-graduate internship) working experience in a busy hospital set-up.

Apply For this position 

4.Renal Nurse (2 Positions)

Minimum Qualification Level: Diploma

Experience Level: Mid-level

Experience Length: 2 years

Job Description

Primary function is to provide specialized Renal Dialysis services.

Other responsibilities include but not limited to:

  • Managing the Renal Dialysis department
  • Managing patients on Renal Dialysis
  • Managing the Renal Dialysis equipment
  • Training of General Nurses

Requirements:

  • Diploma in Community Health Nursing (KRCHN)
  • Post Basic Diploma in Renal Nursing is a MUST
  • Should be registered with the Nursing Council of Kenya and in possession of a valid practicing license
  • At least two (2) years working experience in a busy hospital set-up.

Apply For this position 

5.Critical Care/ICU Nurse (2 Positions)

Minimum Qualification Level: Diploma (Degree in BSc Nursing desired)

Experience Level: Mid-level

Experience Length: 2 years

Job Description

Primary function is to provide specialized Nursing services to patients in need of intensive care.

Other responsibilities include but not limited to:

  • Managing the ICU department
  • Managing patients on Critical Care
  • Managing the ICU equipment
  • Participate in quality improvement and patient safety initiatives in the unit and in other departments

Requirements:

  • At least Diploma in Community Health Nursing (KRCHN)
  • Critical Care Nursing Certification.
  • Basic Life Support (BLS)
  • Advanced Cardiac Life Support (ACLS).
  • Should be registered with the Nursing Council of Kenya and in possession of a valid practicing license
  • At least two (2) years working experience in Critical Care.

Apply For this position 

6.Medical Officer (3 Positions) 

Qualification Level: Bachelor’s Degree (MBChB), ATLS (added advantage)

Experience Level: Mid-level

Experience Length: 2 years (post-internship)

Job Description

Primary function for this position is offer quality clinical health care to all patients in the hospital and work closely with the other Medical practitioners.

Requirements:

  • Registered with Kenya Medical Practitioners and Dentist Board.
  • Able to work with minimal supervision.
  • At least two (2) years (Inclusive of post-graduate internship) working experience in a busy hospital set-up.

Apply For this position 

7.Care Assistant/ Nurse Aides (20 Positions)

Minimum Qualification Level: Certificate

Experience Level: Mid-level

Experience Length: 2 years

Job Description

Primary function is to work collaboratively with the other practitioners mainly in a supportive nursing role.

This includes but not limited to:

  • Identifying patient care requirements by establishing personal rapport and providing psychological support.
  • Promoting adherence to infection-control policies and protocols and storage procedures.
  • Documenting and communicating actions, irregularities, and continuing needs.
  • Documenting patient care services by charting and using electronic medical records
  • Taking and documenting vital signs and weight measurements
  • Providing patient comfort by utilizing resources and materials;
  • Transporting patients within the facility if needed.
  • Preparing daily reports and other reports as requested.
  • Any other duties as may be assigned from time to time.

Requirements:

  • Certificate in Community Health Nursing (KRCHN)
  • Training in First Aid, Customer Care, or any other relevant course
  • At least two (2) years working experience in a busy hospital set-up as a nurse assistant / aide.

Apply For this position 

 8.Front Officer/ Receptionist (4 Positions)

Minimum Qualification Level: Diploma

Experience Level: Entry-level

Experience Length: 1 year(s)

Job Description

Primary function for this position is to handle customer service operations.

Other roles include but not limited to:

  • Operating the telephone switchboard and transferring telephone calls to intended recipients after screening them properly
  • Responding to inquiries aimed at hospital services and procedures
  • Arrange for appropriate emergency services by calling relevant medical staff members
  • Answer queries pertaining to admitted patients by following strict confidentiality protocols
  • Perform other secretarial duties.

Requirements:

  • Diploma in Communication (or Health Records Information) or any relevant roles.
  • Good communication skills with outstanding presentation and confidence.
  • Conversant with Hospital operations including Medical Insurance billing, Smart systems and NHIF.
  • At least one (1) year working experience in a busy hospital set up or secretarial role.

Apply For this position 

9.Cashier/ Billing Clerk (4 Positions)

Qualification Level: Diploma

Experience Level: Mid-level

Experience Length: 2 years

Job Description

Primary function for this position is to handle Medical Billing and cash control.

This will entail, but not limited to:

  • Updating patient bills, collecting fees and issuing receipts
  • Banking the Hospital’s revenue
  • Maintaining records of the income generating activities
  • Management of claims and corporate accounts

Requirements:

  • Diploma in Health Records Information or any relevant roles.
  • Basic accounting qualification is desired (e.g. CPA 1)
  • Good communication skills with outstanding presentation and confidence.
  • Conversant with Medical Insurance billing, Smart systems and NHIF.
  • At least one (1) year working experience in a busy hospital set-up.

Apply For this position 

10.Pharmaceutical Technologist (3 Positions)

Qualification Level: Diploma

Experience Level: Mid-level

Experience Length: 2 years

Job Description

Primary function is to process prescriptions accurately for both in/outpatient clients.

Requirements:

  • Diploma in Pharmaceutical Technology.
  • Should be registered and licensed with the Pharmacy and Poisons Board.
  • At least two (2) years working experience in a busy hospital set-up.

Apply For this position 

11.Medical Laboratory Technologist (3 Positions)

Qualification Level: Diploma

Experience Level: Mid-level

Experience Length: 2 years

Job Description

Primary function for this position is to perform routine clinical laboratory tests as per prescribed procedures and acceptable practice.

Requirements:

  • Diploma in Laboratory Technology.
  • Should be registered and licensed with the Medical Laboratory Technologist and Technicians Board.
  • At least two (2) years working experience in a busy hospital set-up.

Apply For this position 

 12.Nursing Officer in Charge (Matron) (1 Position)

Minimum Qualification Level: Diploma

Experience Level: Mid-level management

Experience Length: 5 years

Job Description

Primary function is to provide leadership to the Nursing function over and above providing professional nursing services.

This includes but not limited to:

  • Directing nursing functions with operating policies and program standards to ensure full documentation and compliance within all regulatory requirements.
  • Development, coordination, and execution of continuous evaluation of nursing service objectives, policies, and procedures to maintain continuity of quality nursing care.
  • Leadership in the Nursing Division Quality Improvement activities, infection control and institutional quality assurance activities.
  • Providing performance feedback and playing a key role in building the culture of accountability
  • Audit of different areas of patient care to ensure exceptional clinical outcomes
  • Periodic evaluation of job performance of the nursing staff to ensure superior customer experience to all internal and external clients

Requirements:

  • At least five (5) years’ experience in a nursing position with at least three (3) years in a similar role.
  • Diploma in Community Health Nursing (KRCHN)
  • Should be registered with the Nursing Council of Kenya and in possession of a valid practicing license

Apply For this position 

13.Hospital Administrator (1 Position)

Minimum Qualification Level: Diploma (Graduate preferred)

Experience Level: Mid-level management

Experience Length: 3 years

Job Description

Primary function is to oversee operations of the hospital.

This includes but not limited to:

  • Overseeing quality improvement for efficient delivery of services in the Hospital
  • Guiding in setting operational standards in the Hospital
  • Ensuring the Hospital runs efficiently and delivers quality patients’ care
  • Creating financial and business strategies to ensure viability of the facility
  • Working with HR in Staff recruitment and retention
  • Addressing doctors’ needs and ensuring patients’ quality medical care and well being
  • Formulating policies for Directors’ approval and implementing approved policies
  • Prepares progress reports regularly
  • Any other task as may be assigned by the Directors

Requirements:

  • Degree (or Diploma with relevant experience) in Healthcare management related courses
  • At least five (5) years’ experience in hospital set up with at least three (3) years of which in a similar role.
  • Additional training in Management is a plus

Apply For this position 

 14.Nutritionist (1 Position)

Minimum Qualification Level: Diploma

Experience Level: Mid-level

Experience Length: 2 years

Job Description

Primary function is to manage nutrition department.

This includes but not limited to:

  • Promoting maternal infant and young child feeding programs
  • Developing and disseminating nutrition behavior change communication, information, education and communication materials
  • Conducting nutrition assessments
  • Counseling of patients with specific nutritional needs
  • Providing nutrition health education and demonstrations
  • Implementing outpatient and inpatient supplementary and therapeutic feeding programs and evaluating outcomes
  • Providing micronutrient supplementation
  • Collecting and compiling nutrition and dietetic data
  • Conduct any other duty as may be assigned

Requirements:

  • Diploma in nutrition & dietetics
  • Minimum 2 years work experience
  • Must be registered with KNDI

Apply For this position 

15.Physiotherapist (1 Position)

Minimum Qualification Level: Diploma

Experience Level: Mid-level

Experience Length: 2 years

Job Description

Primary function is to manage patients affected by injury, illness or disability through movement and exercise, manual therapy, education and advise.

This includes but not limited to:

  • Assessing patients’ needs and rehabilitating them
  • Verifying and maintaining information relating to patients
  • Design treatment plans
  • Write patient case notes and collect statistics
  • Assessing patient needs including rehabilitation
  • Screening, assessing and providing therapeutic exercises
  • Collecting data for operational research
  • Sensitizing the community on physiotherapy issues
  • Preparing periodic reports.

Requirements:

  • Diploma in Physiotherapy from Kenya Medical Training College (KMTC) or equivalent qualification from a recognized institution.
  • Must have at least two (2) years working experience in a reputable institution.
  • Certificate of Registration from the Kenya Society of Physiotherapists (KSP).
  • Current (2018) practicing Certificate from the Kenya Society of Physiotherapists (KSP).

Apply For this position 

 16.Accounts Assistant (1 Position)

Minimum Qualification Level: Diploma

Experience Level: Mid-level

Experience Length: 2 years

Job Description

Primary function is to work alongside the Chief Accountant in managing the accounting functions of the hospital.

This includes but not limited to:

  • Management of patients accounts and billing by ensuring regular invoicing, receive and receipt payment of patients
  • Maintenance of various books of accounts
  • Management of debtor and supplier accounts
  • Daily Sales ledger and creditors ledger accounts reconciliation
  • Regular cash book reconciliation
  • Assisting in preparation of daily and monthly reports
  • Undertaking daily banking functions and bank reconciliations.
  • Deal with daily petty cash.
  • Undertaking any ad hoc duties associated with the accounts function, including maintaining financial files and records in a timely, accurate and organized manner
  • Carrying out other related tasks as might be required from time to time

Requirements:

  • Minimum CPA Section I
  • Must conversant with quick books and pastel Accounting packages
  • At least two years’ experience in a hospital set up is an added advantage.
  • Experience in statutory deductions. Must have a good understanding of financial concepts and pay keen attention to detail
  • Excellent planning and organizational skills

Apply For this position 

17.Human Resource Officer (1 Position)

Minimum Qualification Level: Diploma

Experience Level: Mid-level

Experience Length: 3 years

Job Description

Primary function is to provide quality and efficient HR support to RFH Healthcare fraternity.

This includes but not limited to:

  • Ensuring background and reference checks are completed
  • Preparing new employee files
  • Maintaining current HR files and databases
  • Updating and maintaining employee benefits, employment status, and similar records
  • Maintaining records related to grievances, performance reviews, and disciplinary actions
  • Performing file audits to ensure that all required employee documentation is collected and maintained
  • Performing payroll/benefit-related reconciliations
  • Performing payroll and benefits audits and recommending any correction action
  • Completing termination paperwork and assisting with exist interviews
  • Any other lawful duties as may be assigned from time to time by the HRM/ CEO.

Requirements:

  • A Bachelor’s Degree in a relevant discipline or a minimum diploma in HRM is a must.
  • Three (3) years of Human Resources Management experience in a hospital setting preferred.
  • MBA (HRM Option) can be an added advantage.
  • Membership to HRM professional body also an added advantage.

Apply For this position 

 18.Business Development Manager/ Relationship Manager (1 Position)

Minimum Qualification Level: Diploma

Experience Level: Mid-level Management

Experience Length: 3 years

Job Description

Primary function is planning and implementing sales, marketing, and product development programs, both short and long term, targeted toward existing and new markets.

This is through but not limited to:

  • Developing and implementing strategic marketing plans; sales plans, and forecasts to achieve hospital objectives for products and services.
  • Developing and managing sales/ marketing operating budgets.
  • Planning and overseeing advertising and promotion activities including print, online, electronic media, and direct mail.
  • Developing and recommending product positioning, packaging, and pricing strategy to produce the highest possible long-term market share.
  • Achieving satisfactory profit/loss ratio and market share in relation to pre-set standards and industry and economic trends.
  • Ensures effective control of marketing results and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets.
  • Oversees and evaluates market research and adjusts marketing strategy to meet changing market and competitive conditions.
  • Monitors competitor products, sales, and marketing activities.
  • Establishes and maintains relationships with industry influencers and key strategic partners.
  • Guides preparation of marketing activity reports and presents to executive management.
  • Establishes and maintains a consistent corporate image throughout all product lines, promotional materials, and events.
  • Directs sales forecasting activities and sets performance goals accordingly.
  • Directs staffing, training, and performance evaluations to develop and control sales and marketing programs.
  • Directs market channel development activity and coordinates sales distribution by establishing sales territories, quotas, and goals.
  • Represents company at trade association meetings to promote product.
  • Assists other departments within organization to prepare manuals and technical publications.
  • Reviews and analyses sales performances against programs, quotes and plans to determine effectiveness.
  • Directs product research and development.

Requirements:

  • Degree in Sales and Marketing, Public Relations, or related field.
  • At least 3 years’ experience in the same position preferably in medical industry.
  • Ability to create a strategy and to execute it
  • Management experience in the healthcare sector
  • Interest in mentorship and personal growth of junior staff
  • Exposure to best-practice in sales management

Apply For this position 

19.Chief Finance Officer (1 Position)

Minimum Qualification Level:
Degree

Experience Level: Senior-level Management

Experience Length: 5 years

Job Description

Primary function is formulating and implementing RFH’s Finance strategy as well as providing value adding financial management information to the Executive and the Board of Directors.

This is through but not limited to:

  • Developing and implementing the Financial strategy for RFH.
  • Providing leadership in the development of continuous evaluation of short and long-term strategic financial objectives of RFH.
  • Evaluating and advising on the impact of long range planning and reviewing of strategies and the regulatory implications.
  • Developing operating plans and financial budgets to support these plans.
  • Leading RFH’s management team and managing the processes of financial forecasting, budgets and consolidation and reporting.
  • Ensuring credibility of the Finance function by providing timely and accurate analysis of budgets, financial trends and forecasts.
  • Taking a lead in preparation of financial management information for the Board.
  • Reviewing of financial reports and ensuring that they comply with International Financial Reporting Standards (IFRS).
  • Preparation of accurate and timely statutory financial reports.
  • Taking a hands-on lead position of developing, implementing, and maintaining a comprehensive product cost and profitability system.
  • Coordinating activities of external service providers including external auditors; insurance brokers and underwriters.
  • Leading and managing a team of accountants

Requirements:

  • Minimum of 5 years working experience 3 of which should have been in a senior finance or strategy role.
  • Bachelor of Commerce in Accounting or similar discipline.
  • Masters degree in Business Management or Finance or Economics would be an added advantage.
  • Professional qualifications of CPA (K) or ACCA
  • Strategic thinking and visionary
  • Strong leadership skills
  • Solid financial and commercial acumen
  • Strong analytical and highly developed IT skills
  • Ability to build strong teams and achieve work through teams
  • Initiative, drive and able to work under pressure

Apply For this position 

 20.Sales Officer (1 Position)

Minimum Qualification Level:
Diploma

Experience Level: Mid -level

Experience Length: 1 years

Job Description

Primary function is to constantly and consistently deliver exceptional sales results through recruitment of new customers as well as the expansion of existing relationships.

This is through but not limited to:

  • Generating new    business    through    systematic    visiting    of potential customers/markets to prospect for business.
  • Achieving sales targets within the set period i.e. in both volume and value.
  • Handling customer    issues    and    complaints    pertaining    to allocated products.
  • Obtaining timely, relevant market intelligence feedback useful for product development.
  • Preparing regular  sales  activity  and  performance  reports  as required.
  • Holding  open  days  and  product sales campaigns  in  line  with the sales strategy.

Requirements:

  • A   business   or   commercial   qualification   from   a   recognized university/institution
  • A proven record in the delivery of sales targets.
  • Sales experience in a hospital/medical sales environment will be an added advantage.

 Apply For this position 

 21. Procurement Officer (1 Position)
Minimum Qualification Level:
Diploma
Experience Level:
Mid -level
Experience Length:
2 years

Job Description

Primary function is to deliver an effective purchasing service to all areas of the hospital whilst establishing best practice purchasing systems and procedures. In addition, the role holder will enhance purchasing processes, negotiate terms and keep documentation accurate and up-to-date.

This is through but not limited to:

  • Receiving and reviewing requisitions from users to confirm that specifications are clear.
  • Supplier audit/appraisal.
  • Negotiating for better contractual terms of supply.
  • Completion and Issuance of Local Purchase Orders.
  • Monitoring deliveries from suppliers.
  • Tender preparation, invitation and analysis
  • File records & other correspondences in the unit
  • Auditing invoices against receiving reports before passing for payment and making follow up to ensure that suppliers are paid in a timely manner.
  • Liaising with users from time to time to ensure efficient flow of services
  • Handling supply related disputes on matters of poor quality, short delivery, late delivery and payment.
  • Monitoring supplier performance
  • Monitoring purchases of capital/recurrent expenditure against budget.
  • Monitoring changes in the supply market.
  • Carrying out market research on product development and better sources of supply
  • Developing proposals for improved purchasing procedures

Requirements:

  • Bachelor’s Degree in Business related field and/or
  • Diploma in Purchasing and Supply
  • 2 years’ experience in procurement and supplies management.
  • Experience in a busy hospital environment will be an added advantage.
  • Inventory Control
  • Management of service contracts

Apply For this position